Thank you for shopping with Rock Revival Wholesale.
Return & exchange are accepted with our authorization only. Please remember that the
& Exchange Policy described below
is only applicable to online
purchases made through
We cannot make any exceptions for requests falling outside of the 7 days time frame
outlined below. For the returned
items, the original shipping charges are
non-refundable. For the damaged items to exchange, a prepaid return shipping label will
In order to receive a Return Authorization Number, please submit & request a Return
Authorization Form to
firstname.lastname@example.org within 7 days of receipt of goods with the following
- Company Name
- Invoice Number
- Style Number
- Quantity & Color
- Reason for Return/Exchange
Please note: The
buyer must pay all costs related to
return shipping charges. Rock Revival
Wholesale will not issue a Return Authorization for damages and claims after
dates. Claims for any damage must be
made within 2 days upon receipt of
merchandise with all parts included.
- Request an RA (Return Authorization) Form within 7 days of delivery with following
information.(Company Name, Address,
Invoice Number, Style Number, Quantity,
Color and Reason for Return)
- After authorizing the request, we will send you RA Number. Enclose RA form and your
original receipt with your
return/exchange item(s) and write the RA number(s)
on the outside of the package. Please return the item(s) within 2 days from the date
RA was issued.
- Please ship your return package via any major delivery service which provides
capabilities, as returns without a
tracking number will not be accepted.
Please email the tracking number once you send the package.
- MAIL THE PACKAGE TO:
Rock Revival Wholesale
4619 S. Alameda Street
Los Angeles, California 90058
All returns must be unworn and unwashed with tags attached in unopened condition
the manufacturers' seal. The following
items are non-returnable. Credit will
not be issued for the following:
- Items returned after 7 days
- Returns with NO RA Number outside of the package
- Undergarments, swimwear, bodysuits, etc.
For more information, please contact customer service at email@example.com.